Privacy Policy

1. Information We Collect

JC Recovery may collect your name, phone number, email address, vehicle details, location, and other information you provide when requesting our recovery or roadside assistance services.

2. How We Use Your Information

We use your information to respond to enquiries, arrange vehicle recovery, provide roadside assistance, communicate with you, and deliver our services effectively.

3. Vehicle Recovery & Location Information

When you request a recovery service, we may collect your vehicle details and current location to safely dispatch our recovery team and complete the requested service.

4. Website Enquiries

Information submitted through our website contact forms, phone calls, or WhatsApp may be used to respond to your enquiry and provide the requested service.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor usage, and provide a better browsing experience.

6. Sharing Your Information

We do not sell or rent your personal information. We may share relevant information with trusted service providers, garages, insurers, or other parties where necessary to provide or support our services.

7. Data Security

JC Recovery takes reasonable measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, meet legal requirements, or resolve disputes.

9. Your Privacy Rights

You may have rights to access, correct, request deletion of, or otherwise control how your personal information is used, subject to applicable UK data protection laws.

10. Contact Us

If you have any questions about this Privacy Policy or how JC Recovery handles your information, please contact us through the details provided on our website.